RETURNS & EXCHANGES

Exchange Policy: Wrong Size Ordered

Due to the cost of shipping its more cost effective for you to order the correct LID ONLY Breed Size in the correct breed size you want for $20.00 (Includes Free Shipping) off the website, each LID ONLY Breed Size is sold separately on our website. All the Breed Size Lids fit the same bowl you already have. We will send out immediately and you will have in a few days.

Returns/Refunds: 40 Days
To complete your return, we require a receipt or proof of purchase. To be eligible for a return, the item needs to be in the same condition that you received it. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you paid for Return Shipping we will credit you back the whole amount.

If we sent you a return label we will deduct the cost of the label.

Remember we also sent you the order with free shipping originally and we are eating that cost.


Mail Return to:
Slopper Stopper
1350 W. Indiantown Rd  

Suite #25
Jupiter, Florida 33458

Defective Product
We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email explaining the damage to info@slopperstopper.com and we will email you a return label and send you a new unit.

Slopper Stopper
1350 W. Indiantown Rd  

Suite #25
Jupiter, Florida 33458